How it Works - Smart Online Spanish Lessons

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How it Works

The classes are given using videoconference calls on Skype. All the students can sign up to receive one free trial online Spanish lesson from our  Homepage.  

Register for a 30-minute free trial lesson or sign up in our system, our online booking system automatically calculates the time zone difference so you view all times in your local time. You can book your lessons using our online Spanish lesson appointments calendar.

Buy the credits you need and then book a lesson with the teacher. Each credit is 60 minutes lesson (see prices and discounts for obtaining more information) as soon as you book the lesson you will receive a mail confirming the class. The teacher will call you on Skye on the day and time previously arranged.  

HOW TO CANCEL A CLASS

Twelve (12) hours’ notice is required for canceling a scheduled class. Not doing so will result in a forfeiture of your lesson.  It is recommended to email your tutor letting her/him know that you will not be for the lesson.  However if the class  is canceled 24 hours in advance  it can be made up and the student  can have this lesson again without any additional cost.


TECHNICAL PROBLEMS


If there are technical problems such as (computer damage, internet connection, earphones, microphone etc ) the lesson or time lost will always be made up without paying extra fees.

IF THE STUDENT IS LATE FOR A CLASS


The lesson will be canceled if the student does not appear after 15 minutes from the scheduled time of the appointment. The class will be debited as normal for a 60 minute class while the teacher will make every struggle  to contact the student.  Please email your tutor letting her know how long you will be late.

HOW CAN SMART ONLINE  SPANISH LESSONS CANCEL A CLASS?

Major causes such as a natural disaster, problems with internet, power cuts or illness and the teacher is not able to give the class then it will be cancelled.  She will send an email to the student letting him/her know about the unexpected event. The teacher will make up this class at a time to suit the student, and of course without any additional cost.


 
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